ADC AD-25 Operator's Manual download pdf (Page 44)

SECTION V

WARRANTY INFORMATION

A. RETURNING WARRANTY CARD(S)

1. Before any dryer leaves the ADC factory test area, a warranty card is placed on the back side of the main

door glass. These warranty cards are intended to serve the customer where we record the individual

installation date and warranty information to better serve you, if you file a warranty claim.

a. If a warranty card did not come with your dryer, contact the ADC Warranty Department or the ADC

Service Department at (508) 678-9000.

B. WARRANTY

For a copy of the ADC commercial warranty covering your particular dryer(s), contact the ADC distributor from

whom you purchased the equipment and request dryer warranty form. If the distributor cannot be contacted or

is unknown, warranty information can be obtained from the factory by contacting the ADC Warranty Depart-

ment at (508) 678-9000.

NOTE: Whenever contacting the ADC factory for warranty or warranty information, be sure to have

the dryer's model number and serial number available so that your inquiry can be handled in

an expeditious manner.

C. RETURNING WARRANTY PART(S)

ALL dryer or parts warranty claims or inquiries should be addressed to the ADC Warranty Parts Department.

To expedite processing, the following procedures must be followed:

1. No parts are to be returned to ADC without prior written authorization ("Return Material Authorization")

from the factory.

NOTE: A R.M.A. ("Return Material Authorization") is valid for only sixty (60) days from date of issue.

a. The R.M.A. issued by the factory, as well as any other correspondence pertaining to the returned part(s),

must be included inside the package with the failed merchandise.

2. Each part must be tagged with the following information:

a. Model number and serial number of the dryer from which part was removed.

b. Nature of failure (be specific).

c. Date of dryer installation.

d. Date of part failure.

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ADC AD-25 Operator's Manual Page 44